Thank you for choosing to support Genesis by purchasing digital goods from our store.
In reality, we are pretty relaxed with purchases and if at anytime you need assistance in making a purchase or refunding a purchase, just contact us.
However, we have to be compliant so these terms and conditions apply.

Please read the following terms and conditions before making a purchase:

  1. Non-Refundable Items: All items purchased from our digital shop are non-refundable. By completing a purchase, you agree that you will not request a refund for any reason without contacting us through email, support ticket, or Discord. We reserve the right to modify or remove any items from our digital shop at any time without prior notice.
  2. Payment and Delivery: Payment for items must be made in full before delivery. We accept various forms of payment, which may include credit cards, debit cards, Paypal payments. All payment methods are processed through Paypal. Once payment has been processed, the items will be delivered to your account in-game.
  3. Player Responsibility: It is your responsibility to ensure that you have the necessary resources or permissions to use the items you purchase. If you do not have the appropriate resources or permissions, you will not be able to use the items effectively.
  4. Chargebacks: If you initiate a chargeback or dispute of a purchase, your account may be banned. This includes but is not limited to chargebacks initiated without contacting us first to resolve the issue. Chargebacks may result in a permanent ban on your account and any associated accounts.
  5. Returning Player Items: If you are a returning player and have lost your purchased items due to a server reset, deed disbandment, or other technical issues, we may be able to restore your items. However, you must provide proof of purchase from PayPal in order to receive the items.
  6. Modifications to the Terms of Service: We reserve the right to modify these terms of service at any time. If any changes are made, we will post the updated terms of service on our website. By continuing to use our services after the changes have been made, you are agreeing to the updated terms of service.

By making a purchase from our digital shop, you agree to these terms of service in their entirety. If you do not agree with any of these terms, do not make a purchase from our digital shop.